Please call our dedicated test results line on 01462 453232 (Option 2) between 14:00 - 16:00 to enquire about your test results as our staff will have more time to deal with your request between these times.
Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.
When you take your test you will be told roughly how long it will be before the results are returned to the practice.
Once it has been assessed by your GP, our team will be able to let you know if the test is satisfactory. If you need a phone consultation with the doctor to discuss the result or if you need to book a routine appointment to see the doctor about the result.
Please note when you are asked to speak to a doctor, or to book an appointment, this is a routine matter and does not imply you need to be seen urgently. If there is an urgent problem, the doctor will phone you directly. Please remember it is your responsibility to phone and find out the results of your tests.
Alternatively if you have opted in to receiving test results via SMS we have made some minor changes to the way we manage test results.
Please be aware when getting test results via SMS you may receive more than one text as one blood test appointment can lead to multiple laboratory tests. Some of the results may be normal, some may not. You will get separate texts for each report and these may be different.
Please note this is not a system error but occurs as the individual results arrive back at the practice separately. Some are quicker than others so there may be a gap between each text you receive.
Specimens for testing
Specimens for testing can be left at the surgery between 08.00 - 15.30 each day. They will be collected by the courier and taken to the Lister Hospital Pathology Laboratory. If you try to deliver a specimen after 15.30, this will be refused as specimens stored overnight may deteriorate and no longer be suitable for testing.