Immediate Withdrawal of the Ear Syringing Service at Regal Chambers Surgery

As widely reported in the media, General Practice is currently working in times of unprecedented pressure and increasing demand.  Due to limited resources, Regal Chambers Surgery, like other practices across the country, has had to review the services being provided and prioritise these in order of clinical necessity.  You may not be aware that ear syringing is outside of our contractual obligations and is not funded.  The practice has had to purchase and replace numerous ear syringe machines over the past few years and it is unviable to continue with this.  The decision has therefore been made to withdraw the ear syringing service with immediate effect.

This was not an easy decision to make and we understand that any change to services provided will be difficult for the patients affected.  However, we need to ensure efficient and effective use of our limited resources.

Guidance advises that ear syringing is very rarely clinically indicated.  An ear care leaflet is available via NHS Choices on how to self-manage ear wax: (www.nhs.uk/conditions/earwax-build-up)

For patients with persistent problems after oiling, we can refer on the NHS for micro-suction but there is a waiting list for this.  Alternatively, there are private ear syringing services available in the local area.