Important - Dear Patients Please be aware that due to unplanned sickness within our clinical team, we currently have limited appointment availability. We kindly ask you to consider the urgency of your symptoms before calling to request a duty doctor appointment. We will do our best to accommodate requests for appointments, but it is essential that we maintain safe working levels to ensure the quality of care for all patients. If we have reached capacity and you feel you need an on-the-day appointment, please consider attending the urgent treatment centre at the Lister Hospital. Additionally, local pharmacies may be able to assist with minor illness conditions such as coughs and colds. Please see attached link with information on the 7 conditions that pharmacists can manage NHS England » Pharmacy First Thank you for your understanding and cooperation during this time. We appreciate your patience and support as we work to provide the best possible care under these circumstances. Regal Chambers Surgery

Regal Chambers Surgery

50 Bancroft, Hitchin, Herts SG5 1LL

Telephone: 01462 453232

E82075.regalchamberssurgery@nhs.net

Sorry, we're closed

On Tuesday 4th February from 12.30-5.30pm the surgery and phone lines will be closed for staff training. If you need medical advice during this time please call 111, thank you.    

Prescriptions

Request an appointment online

Sick Certificate

Test Results

Update your details

Friends & Family Test

Travel Risk Assessment

Health Self-Assessments

Carers Information

Hitchin & Whitwell PCN

NHS App

Pharmacy First

Prospective Access to Online Record

The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster. It also lets you read and review notes from your appointments in your own time.
From the beginning of March 2024, Regal Chambers Surgery are now letting you see all the information within your health record. If you are over 16 and have an online account, such as through the NHS App, NHS website, or other GP online services and apps, you will now automatically be able to see all future information entered on your medical record. Some people can already access this feature, this won’t change for you. You will only be able to see data from the go live date of 5th March and not historical records, at this stage.
This means that you will be able to see records from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your doctor (GP), not from hospitals or other specialists, although you will be able to see any letters that hospitals or specialists send to your doctor (GP). You will only be able to see information from 5th March 2024. For most people, access will be automatic, and you won’t need to do anything.
Your doctor (GP) may talk to you to discuss test results before you are able to see some of your information on the app.
If you are concerned that seeing your records is not right for you, you should speak to your practice.
These changes only apply to people with online accounts. If you do not want an online account, you can still access your GP health record by requesting this information via reception. The changes also only apply to personal information about you. If you are a carer and would like to see information about someone you care for, speak to reception staff.
The NHS App, website and other online services are all very secure. You’ll need to make sure you protect your login details. Do not share your password with anyone as they will then have access to your personal information.
If you do not want to see your health record, or if you would like more information about these changes, please speak to your GP or reception staff. You can also read more by going to www.nhs.uk/gp-record

There is also a video to help explain 

GP Online Services Easy Read Leaflet

 

Opening Times

  • Monday
    08:00am to 06:30pm
    Phone lines closed 13.00-14.30
  • Tuesday
    08:00am to 12:30pm
    02:00pm to 06:30pm
  • Wednesday
    08:00am to 06:30pm
    Phone lines closed 13.00-14.30
  • Thursday
    08:00am to 06:30pm
    Phone lines closed 13.00-14.30
  • Friday
    08:00am to 06:30pm
    Phone lines closed 13.00-14.30
  • Saturday
    CLOSED
  • Sunday
    CLOSED

Useful Links

NHS Choices
NHS 111
Patient UK
NHS App
Armed Forces Friendly Practice
NHS A-Z Conditions
Find Local Services
Live Well
SurgeryWeb

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