Regal Chambers Surgery

50 Bancroft, Hitchin, Herts SG5 1LL

Telephone: 01462 453232

E82075.regalchamberssurgery@nhs.net

We're open

On Tuesday 12th March 2024 our phone lines/surgery will be closed from 12.30-5.30pm for staff training. There will be no appointments available during this time. If you feel you urgently need to see a GP during this time, please call 111. Thank you for your understanding.

Statement of Intent

New contractual requirements came into force from 1 April 2014 requiring that GP Practices should make available a statement of intent in relation to the following IT developments:

  • Summary Care Record (SCR)
  • GP to GP Record Transfers
  • Patient Online Access to Their GP Record
  • Data for commissioning and other secondary care purposes

The same contractual obligations require that we have a statement of intent regarding these developments in place and publicised by 30 September 2014.
Please find below details of the practices stance with regards to these points.

GP to GP Record Transfers

NHS England require practices to utilise the GP2GP facility for the transfer of patient records between practices, when a patient registers or de-registers (not for temporary registration).
It is very important that you are registered with a doctor at all times. If you leave your GP and register with a new GP, your medical records will be removed from your previous doctor and forwarded on to your new GP via NHS England. It can take your paper records up to two weeks to reach your new surgery.
With GP to GP record transfers your electronic record is transferred to your new practice much sooner.
The practice confirms that GP to GP transfers are already active and we send and receive patient records via this system.

Patient Online Access to Their GP Record

NHS England require practices to promote and offer the facility to enable patients online access to appointments, prescriptions, allergies and adverse reactions or have published plans in place to achieve this by 31st of March 2015.
We currently offer the facility for booking and cancelling appointments and also for ordering your repeat prescriptions and viewing  a summary of your medical records on-line. If you do not already have a user name and password for this system – please register your interest  with our reception staff.

Data for commissioning and other secondary care purposes

It is already a requirement of the Health and Social Care Act that practices must meet the reasonable data requirements of commissioners and other health and social care organisations through appropriate and safe data sharing for secondary uses.

The Practice confirm these arrangements are in place and that we undertake annual training and audits to ensure that all our data is handled correctly and safely via the Information Governance Toolkit.

Opening Times

  • Monday
    08:00am to 06:30pm
    Phone lines closed 13.00-14.30
  • Tuesday
    08:00am to 12:30pm
    02:00pm to 06:30pm
  • Wednesday
    08:00am to 06:30pm
    Phone lines closed 13.00-14.30
  • Thursday
    08:00am to 06:30pm
    Phone lines closed 13.00-14.30
  • Friday
    08:00am to 06:30pm
    Phone lines closed 13.00-14.30
  • Saturday
    CLOSED
  • Sunday
    CLOSED
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