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Regal Chambers Surgery

50 Bancroft, Hitchin, Herts SG5 1LL

Telephone: 01462 453232

We're open

The surgery will be closed on the afternoon of Thursday 19th November from 12.30 for training. If you have an urgent health care need that cannot wait until we re-open, please call 111.

Carer’s Information

A warm welcome to all our carers.

At Regal Chambers Surgery, we recognise the important role that unpaid carers play in supporting family members, friends and loved ones. Caring can be rewarding, but we understand that it can also bring challenges and sometimes affect your own health and wellbeing.

You are not alone, and we are here to support you.

We are committed to recognizing, listening to and supporting carers within our practice. Your health and wellbeing are just as important as the person you care for. Registering as a carer helps us understand your caring responsibilities so that we can offer appropriate information, guidance and signposting.

It is important that we know if you are a carer so that we can make sure you receive information, services and the help that is available.

A carer is anyone who cares, unpaid, for a friend or family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support. Find out more on the Carers in Hertfordshire website.

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Katrina Forbes  |  Care Coordinator/Clinical Administrator

Hello, I’m Katrina, the Care Coordinator and Carer Champion here at Regal Chambers.

Caring is something that is very close to my heart, as I have personal experience of supporting and caring for both elderly and disabled relatives and my own children with additional needs.

Through my own experiences, I understand how rewarding caring can be, but also the challenges, responsibilities and emotional demands that can come with it. I know that being a carer isn’t always easy, and sometimes it can be difficult to know where to turn for advice or support.

As your Carer Champion, I am here to offer a friendly, listening ear, provide information and help you access services and support that may make your caring role a little easier. Whether you’re new to caring, have been a carer for many years, or simply need someone to point you in the right direction, please don’t hesitate to get in touch.

My aim is to ensure that every carer registered with our surgery feels recognised, listened to and supported.

 

HOW WE CAN SUPPORT YOU

  • Recognising you as a carer on our practice records.
  • Sharing information about local carer support services and organisations.
  • Signposting you to practical, emotional and wellbeing support.
  • Helping you access relevant health information and appointments.
  • Taking your caring responsibilities into account when considering your healthcare needs.
CONTACT OUR CARER CHAMPION

Katrina Forbes – Care Coordinator
Email: rcs.carers@nhs.net

You can also speak to a member of our reception team, who will be happy to direct your enquiry.

THANK YOU FOR EVERYTHING YOU DO

At Regal Chambers Surgery, we care for our carers too.

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Young Carers Offer – now delivered by Hertfordshire County Council

From 1 April 2026, Hertfordshire County Council is proud to be delivering young carers support in-house, bringing this vital service fully within council provision as the contract with Carers in Hertfordshire came to an end.

This change strengthens our commitment to young carers by embedding support directly into council services, helping us work even more closely with children, families and partners across Hertfordshire.

Support for adult carers will continue to be delivered by Carers in Hertfordshire, with no change to that service.

A new Young Carers webpage has been developed in collaboration with young carers and their families and includes information about the support available, team contact details, and ‘a Day in the Life of’ form to register a young carer online so that they can get the support they need.

Hertfordshire County Council has contacted all registered young carers directly to welcome them, provide updated contact information, details on how to access support, and a link to the new webpage.

https://www.hertfordshire.gov.uk/services/adult-social-services/carers/young-carers/young-carers-in-hertfordshire.aspx

 

If you are a carer please complete this form. Alternatively we have paper forms available in the surgery

Register a Carer

This field is for validation purposes and should be left unchanged.

Carer Details

Name(Required)
Address(Required)

Details of Person Being Cared for

Name(Required)
Address

Opening Times

  • Monday08:00am to 06:30pm
  • Tuesday08:00am to 06:30pm
  • Wednesday08:00am to 06:30pm
  • Thursday08:00am to 06:30pm
  • Friday08:00am to 06:30pm
  • SaturdayCLOSED
  • SundayCLOSED