Important - Dear Patients Please be aware that due to unplanned sickness within our clinical team, we currently have limited appointment availability. We kindly ask you to consider the urgency of your symptoms before calling to request a duty doctor appointment. We will do our best to accommodate requests for appointments, but it is essential that we maintain safe working levels to ensure the quality of care for all patients. If we have reached capacity and you feel you need an on-the-day appointment, please consider attending the urgent treatment centre at the Lister Hospital. Additionally, local pharmacies may be able to assist with minor illness conditions such as coughs and colds. Please see attached link with information on the 7 conditions that pharmacists can manage NHS England » Pharmacy First Thank you for your understanding and cooperation during this time. We appreciate your patience and support as we work to provide the best possible care under these circumstances. Regal Chambers Surgery
Sorry, we're closed
On Tuesday 4th February from 12.30-5.30pm the surgery and phone lines will be closed for staff training. If you need medical advice during this time please call 111, thank you.
Long Term Conditions Review
How the process will work
We want to give our patients with Long Term Conditions (LTCs) the best outcomes and guidance that we can. To do this we need to ensure that there is an organised process for reviewing patients on an annual basis.
Patients with LTCs will be invited for their annual review usually within the month of their birthday. This process means that you will know when you are due to have an annual review and so will the practice team.
Patients can have more than one LTC. We aim for all conditions to be reviewed within one annual review process; however, this may mean that you need to attend more than one appointment, particularly if you need blood tests or have more than one LTC.
This process ensures that you are attending the surgery when you need to and that we are not asking you to attend the surgery unnecessarily.
LTCs include the following and the review will be with these clinicians:
LTC | Healthcare Assistant | Practice Nurse | Clinical Pharmacist |
Respiratory Disease | Y | Y | |
Heart Disease | Y | ||
Stroke | Y | ||
Diabetes* | Y | ||
Kidney Disease | Y | ||
High Blood Pressure | Y | Y | |
Mental Health |
Y |
*you may require input from a doctor depending on blood test results
Please note these reviews are in addition to any hospital clinics you attend for your conditions.
Your annual review is an important part of your care and it is helpful for us to have all your correct details. If you need to update your details, please ask one of our receptionists how to do this.
There is a lot to cover in the appointment so please avoid bringing other medical issues to this appointment as your clinician will not be able to deal with them. These additional queries should be directed via online consultation or a telephone call to reception for telephone triage assessment.