Important - Dear Patients Please be aware that due to unplanned sickness within our clinical team, we currently have limited appointment availability. We kindly ask you to consider the urgency of your symptoms before calling to request a duty doctor appointment. We will do our best to accommodate requests for appointments, but it is essential that we maintain safe working levels to ensure the quality of care for all patients. If we have reached capacity and you feel you need an on-the-day appointment, please consider attending the urgent treatment centre at the Lister Hospital. Additionally, local pharmacies may be able to assist with minor illness conditions such as coughs and colds. Please see attached link with information on the 7 conditions that pharmacists can manage NHS England » Pharmacy First Thank you for your understanding and cooperation during this time. We appreciate your patience and support as we work to provide the best possible care under these circumstances. Regal Chambers Surgery

Regal Chambers Surgery

50 Bancroft, Hitchin, Herts SG5 1LL

Telephone: 01462 453232

E82075.regalchamberssurgery@nhs.net

Sorry, we're closed

On Tuesday 4th February from 12.30-5.30pm the surgery and phone lines will be closed for staff training. If you need medical advice during this time please call 111, thank you.    

Prescription Requests

Please be aware that we no longer accept prescription requests over the telephone.  This is for patient safety reasons.  Prescriptions can be requested via:

Systm1 Online

Online Consultation Service  (Accurx)

NHS App

You can also post your prescription request in the main surgery or reception post box.

Please be aware that repeat prescriptions can take up to two working days to be issued.  Please ensure that you request your prescription one week before it is due.  Acute prescriptions and repeat prescriptions that need to be re-authorised can take up to five working days to be issued.  Please bear this in mind when submitting your prescription requests.

Collecting your prescription

The majority of our prescriptions are sent electronically.  You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

To find your nearest pharmacy, click here

Find our about prescription charges

Find out more about prescription charges (nhs.uk)

 

Opening Times

  • Monday
    08:00am to 06:30pm
    Phone lines closed 13.00-14.30
  • Tuesday
    08:00am to 12:30pm
    02:00pm to 06:30pm
  • Wednesday
    08:00am to 06:30pm
    Phone lines closed 13.00-14.30
  • Thursday
    08:00am to 06:30pm
    Phone lines closed 13.00-14.30
  • Friday
    08:00am to 06:30pm
    Phone lines closed 13.00-14.30
  • Saturday
    CLOSED
  • Sunday
    CLOSED
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